Our fast-growing real estate investment firm is seeking a Customer Service Professional with outstanding phone skills. This is a work from home position, so you need to be organized, motivated, and independent professionals. Previous real estate experience is not necessary.
This job requires a high level of enthusiasm, professionalism, ability to project a positive attitude over the phone and a knack for getting people to feel comfortable talking to you. We are also looking for people who are self-starters, quick learners and have a desire to help people.
This position will involve inbound and outbound calls to/from homeowners in the Tampa Bay Area (primarily in Pasco and Pinellas Counties), who have received one of our marketing pieces about purchasing their home. It is up to you as the Customer Service Representative to manage those calls and create an instant rapport while gathering basic information about their property. As the Customer Service Representative, your primary goal is to set appointments for our House Buying Specialists to meet with the sellers. All information gathered during the call will be entered into our CRM (database) system and leads within the system managed by you.
The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different people to meet and work with.
The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above. A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. If the job involves managing others, following up carefully, closely, and cheerfully is required to ensure both correct work and maintenance of the relationships.
Necessary corrections must be made in a constructive, supportive manner. As time is usually a factor, the work must be done on time, as well as correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely while working with and for others.
Work from home. No commute.
Looking for someone who is available to work Mon-Thurs 11 am - 8 pm; Fri 9 am - 6 pm, Alternate Sat 9 am-3 pm.
TRAINING will be in Clearwater 1x-2x a week for the first 2 weeks to 1 month. Also monthly In-Person Team Meetings.
We are a small group of very driven and dedicated individuals who work well together as a team and we have a lot of fun doing it! Our company motto is "We don't just buy houses, we help people move forward."
With that, not only do we all work towards making a lot of money, but it's important for us to help each other reach company and personal goals. We believe in taking ownership over what we do, while conducting ourselves with the utmost integrity and humility. We want people on our team who are invested in their professional and personal growth. We are a growing company looking for individuals who want to grow with us and be a part of the high energy and forward-thinking culture we are looking to build! For more information, please Google us: Lightning Capital House Buyers, Clearwater, FL - http://bit.ly/31fF8Z9.