Customer Service Sales Agent
Stratum Real Estate
Cedar City, UT
Posted ago
Stratum Real Estate

We are seeking a motivated Inside Customer Service Sales Agent (ICSA) to assist our growing Real Estate Team! You will be the first point of contact for our customers.

As an Inside Customer Sales Agent you will prospect for and acquire new clients on a daily basis from various inbound and outbound lead sources provided by our team. You will assist in all aspects of the process by prospecting, cultivating, setting appointments and managing leads in our contact management database system. You will obtain critical information about buyer/seller leads and schedule appointments with qualified leads for the Listing and/or Buyer Specialists.

The ideal candidate is passionate about achievement, draws energy from working with people and takes ownership of the sales process to maximum effectiveness. This person has the drive and tenacity to achieve or exceed productivity, appointment setting and revenue targets while effectively assisting customers with their inquiries.


Responsibilities
  • Primary duties include outbound calling, text message communication, e-mail communication, coordination and scheduling of real estate buying and selling opportunities and overall management of sales pipeline through the sales cycle
  • Accurately qualify potential customers for appointments with agents
  • Manage cultivation of inbound sales inquiries to convert leads to appointments
  • Follow scripts to deliver the team value proposition and handle objections
  • Qualify leads to accurately convey motivation, competition and financial specifics to Real Estate Agents
Qualifications
  • Has excellent organizational, time management and follow-up skills
  • Is dynamic, articulate and well-spoken
  • Wants more for themselves than just a weekly salary
  • Enthusiastic with excellent people skills
  • Ability to communicate effectively (oral and written)
  • Extremely strong phone skills: Ability to set and close appointments over the phone
  • Strong problem solving skills with solution oriented focus
  • Positive, enthusiastic, motivated and solution oriented
Compensation
$50,000 - $100,000 base + commissions
About Stratum Real Estate

We currently have 10 members on our team to better serve the Cedar City and St. George markets. Last year we sold 268 homes in the area. If you are interested in joining our team, apply today.  

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