Customer Service Representative
St. George, UT US
Posted ago
We're looking for someone passionate about providing excellent customer service to our clients and policyholders. As our next insurance customer service representative, you will show our policyholders the value of being one of our customers by generating insurance quotations and providing coverage advice. You'll also be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. The ideal candidate for this role has prior customer service experience and excellent communication skills. If this sounds like you, apply now!
  • Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved
  • Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions
  • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
  • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
  • Apply appropriate changes to consumer policies based on the information provided
  • A general understanding of insurance policies and schedules is preferred
  • Display strong communication skills, active listening skills, and personal skills
  • Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems
$30,000 - $40,000

Come join our very successful team of professionals and enjoy a great and dynamic career. We love to take care of our customers and have a fun work environment! We appreciate and reward our team associates for a job well done!

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