Customer Service Representative
Eye To Eye Vision
San Antonio, TX US
Posted ago
Eye To Eye Vision

We’re looking for an enthusiastic, highly-motivated customer medical front desk assistant to provide an excellent experience for our patients with great customer service skills. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Maintain customer accounts and update with new account information as needed
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Qualifications
  • High school diploma, G.E.D. or equivalent
  • Strong knowledge of customer interface and interaction
  • Excellent active listening, interpersonal, and communication skills
Compensation
$15.00 - $18.00 / hour
About Eye To Eye Vision

We are your community eye care team that treats everyone like family. We continue to provide excellent and comprehensive eye examinations ensuring that we optimize your sense of sight. We continue to expand our scope of practice in order to meet the dynamic changes of not just our eyesight but how the rest of our overall health affects our visual system. We are able to have direct communication with other eye care professionals if the need arises ensuring you that you are well-taken care of. We also provide a one-hour service that is second to none allowing you to have your glasses the same day.

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