Customer Service Representative
Moxie Pest Control
Phoenix, AZ US
Posted ago
Moxie Pest Control

Moxie Pest Control is BOOMING in the Phoenix Valley, and we are very excited to be looking for several additional phenomenal office members to join our growing team.

We have an amazing group of kind, hardworking people here in the office, and we are thrilled to add another fun person to our group. We work together to provide fanatical customer service for our customers and they love Moxie Pest Control!

Our office has a very upbeat, fun environment. We have frequent office games with great prizes (gift cards, movie tickets, catered lunches). Each quarter we gather for a company-wide celebration (bowling nights, bubble soccer, casino nights). The happier our customers are, the more fun we have!

As an office care expert, you are empowered to make decisions that directly affect your career as well as our company's success. In your first few months, you will learn how to effectively and efficiently help all types of customers, mainly through phone calls, while also learning about our different departments to see where you will be a great fit.

  • Several full-time Office Expert positions are available
  • Shifts available Monday-Saturday
  • 40 hours a week guaranteed
  • Health benefits after 90 days
  • Free oil changes for your personal vehicle
  • Ability to earn a remote working position

Responsibilities

We are looking to immediately fill several positions. All positions include speaking with customers over the phone. Specific duties/roles may include:


  • Inbound customer service calls for existing customers
  • Responding to customer emails and text messages
  • New customer onboarding and verification
  • Outbound billing, scheduling, quality assurance follow up
  • Scheduling appointments
  • Administrative tasks (data entry, auditing, etc.)
  • Inbound Sales
  • Account Retention
  • Dance party coordination
  • A million other possibilities

All positions have the opportunity for quick advancement. If you are hardworking, positive, and detail-oriented you WILL be rewarded.

Qualifications

  • High School Diploma or G.E.D
  • Bachelor's degree preferred, but not required
  • Pass a background check
  • Computer and Typing experience
  • Clear written and verbal communication skills
  • Strong interpersonal communication skills
  • Sales experience is a big plus, however, this job is not commission based

Compensation
$28,000 - $40,000 yearly
About Moxie Pest Control

We improve the quality of life for our customers, team and community. With a central focus on service, expertise, and building life-long connections with our customers, Moxie’s #1 goal is making our customers feel at home in their home again by reaching its #2 goal of delivering the most valuable pest control services available.


We utilize our core values to drive our decision making every day. We aim to Do the Right Thing, Be the Solution, Be Nice and Keep Improving.


As a member of the Moxie team, you will be provided constant support from fellow team members. We know every role plays a vital part in helping reach company goals. We believe in striving to do the right thing because we genuinely care about our customers, the work we do, and our personal and professional character. 

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