Customer Service Representative
Petrelli Previtera, LLC
Philadelphia, PA US
Posted ago
Petrelli Previtera, LLC

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, listen to their problems, offer the opportunity to have a consultation, and raise the bar on an excellent customer experience. We welcome applicants who are interested in helping people, are interested in making a difference, enjoy a positive work environment, and can’t wait to get started!

  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction

  • Empathic listener with the ability to direct the conversation in a constructive and positive direction
  • Ability to offer the next step in the process, a consultation, to determine our ability to handle their unique situation.
  • Answer incoming calls to give the caller the best result
  • Collect the information obtained during the call and place it in Zoho CRM
  • Communicate vital information to the consultant that will next meet with the caller

  • Experience working in a customer-oriented atmosphere
  • Excellent active listening, interpersonal, and communication skills
  • High school graduate, G.E.D. recipient, or equivalent

  • College graduate a plus

About Petrelli Previtera, LLC

1st Place - 2022 BEST WORKPLACES TO WORK by Philadelphia Business Journal

Founded in March of 2017, Petrelli Previtera, LLC was recently recognized as the 8th fastest growing company in the Philadelphia metro area by the Philadelphia Business Journal and awarded the Soaring 76 award in 2018 - 2022. In 2019 - 2022, Petrelli Previtera was named to the INC. 5000 list of the fastest-growing companies in the United States. Follow this link to see more Our clients are everyday people who are experiencing marital crises with their spouses. We pride ourselves on being able to take these people from Chaos to Clarity so that they can begin living the future that they desire, today.

We are committed to the work we do for our clients, and really value professional development and team building. We are committed to client service here at Petrelli Previtera, LLC. So much so, that we only hire employees that are completely committed to our core values.

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