Customer Service Representative
Kerr Team @ Your Home Sold Guaranteed Realty
Norman, OK US
Posted ago
Kerr Team @ Your Home Sold Guaranteed Realty

Part-Time: appx 12-14 hours per week. Flexible hours available. All calls are made from our Norman headquarters. If you have a great voice and personality, read on...

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the Customer Service Representative position at our company! You’ll be responsible for keeping in touch with about 2,000 customers so that we are always "top of mind." No customer wants to feel forgotten! Your calls will be aimed at helping fulfill any needs or questions they may have. Some need a contractor from our 'trusted contractor list.' Others will want to refer a friend or family member that we can help with selling or buying a home. When they do call, we want them to know your name and recognize you as being their "go-to" for the help they need. If this posting sounds like a job you’ll love, we highly encourage you to apply.


  • Stay-in-touch calls to our customers, calling each customer 4x per year to offer beneficial tips and advice for homeowners. All scripts are provided. Makes notes about your interactions after each call.
  • Make customer service calls to current clients, to assure our agents are providing Wow service while in the process of buying or selling. Good follow-up is a must for those expecting a callback.
  • Update records in our database. Customer information changes often!
  • Earn Bonuses when your call generates a buyer or seller referral from the customers you talk to.
  • Because a "familiar voice" appeals to customers, we are looking to make a long-term hire with a person who feels they are well-suited and will enjoy working in this capacity. We want our customers to become accustomed to hearing from you regularly.
  • A friendly, engaging voice is important. The ability to speak clearly and with good grammar is a must.

  • Strong knowledge of customer interface and interaction
  • Must have graduated high school, received a G.E.D. or equivalent
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills

  • Job is at our Norman office

$14 - $15.50 hourly
About Kerr Team @ Your Home Sold Guaranteed Realty

Teamwork is what we're all about! We believe our customers should have the best possible experience when buying or selling a home--and they can never feel forgotten. You'll work on a team of 28-32 people, working in an environment where being busy and serving customers is our #1 priority. This position is as important as any other in the firm---so that our customers feel important, have an outlet for questions, and foremost---know they aren't forgotten. Come join the fun!

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