Experienced Customer Service Representative (CSR)
Guard Insurance
Newtown Square, PA US
Posted ago
Guard Insurance

An energetic and forward-thinking Property and Casualty team based in Newtown Square, PA is currently looking for a motivated, energized CSR (Customer Service Representative) to handle all inbound customer service needs. The CSR is a very important role in our business. The person will be the gatekeeper of all customer's needs. If you crave a successful start-up atmosphere with a proven leadership team and have an interest in working in a highly productive and fun environment, we want to hear from you today!

Carnegie Home and Auto, LLC operates a startup within a top rated Real Estate company. We act as brokers in the personal and commercial insurance lines space. The ideal candidate will have a or be willing to obtain P&C license and have a track record of success in the Home and Auto Insurance Industry. This person must have a CAN and WILL DO attitude.

Responsibilities
  • Oversee all customer service operations.
  • Make sure the agency is up to date and compliant with applications.
  • Handle all inbound services requests such as payments, coverage changes, mortgage requests, etc.
  • Run book of business audits to make sure all accounts are in good order.
  • Assist with onboarding new clients.
  • Support the sales team with any customer service needs.
Qualifications
  • Independent Insurance Agency experience.
  • Willing to obtain Property and casualty license.
  • Outstanding organizational and time management skills; strong attention to detail.
  • Tech savvy; up-to-date with latest office gadgets and applications.
  • Proficient in Microsoft Office and G Suite.
  • Ability to multitask and prioritize daily workload.
  • Positive, team-oriented attitude; excellent verbal and written communications skills.
  • Strong problem-solving abilities.
  • Maintain discretion and confidentiality.

Compensation

  • $35,000 - $42,000
  • Profit Share Bonuses
Compensation
$35,000 - $42,000 + Profit Share Bonuses
About Guard Insurance

Carnegie Home and Auto, LLC operates a startup within a top rated Real Estate company. We act as brokers in the personal and commercial insurance lines space. 

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