Customer Service Representative
Ciprani Consulting
Newtown Square, PA
Posted ago
Ciprani Consulting

An energetic and forward-thinking Property and Casualty team based in Newtown Square, PA is currently looking for a motivated, energized CSR (Customer Service Representative) to handle all inbound customer service needs. The CSR is a very important role to our business. The person will be the gatekeeper of all customer's needs. If you crave a successful start up atmosphere with a proven leadership team and have an interest to work in a highly productive and fun environment, we want to hear from you today!

Carnegie Home and Auto, LLC operates a startup within a top rated Real Estate company.  We act as brokers in the personal and commercial insurance lines space. The ideal candidate will have a current P&C license and have a track record of success in the Home and Auto Insurance Industry.  This person must have a CAN and WILL DO attitude.

Responsibilities

  • Oversee all customer service operations.
  • Make sure the agency is up to date and compliant with applications.
  • Handle all inbound services requests such as payments, coverage changes, mortgage requests, etc.
  • Run book of business audits to make sure all accounts are in good order.
  • Assist with on-boarding new clients.
  • Support the sales team with any customer service needs.

Qualifications

  • 2+ years of Independent Insurance Agency experience.
  • Property and casualty license required.
  • Outstanding organizational and time management skills; strong attention to detail.
  • Tech savvy; up-to-date with latest office gadgets and applications.
  • Proficient in Microsoft Office and G Suite.
  • Ability to multitask and prioritize daily workload.
  • Positive, team-oriented attitude; excellent verbal and written communications skills.
  • Strong problem solving abilities.
  • Maintain discretion and confidentiality.

Compensation

  • $35,000 - $40,000
  • Profit Share Bonuses

Compensation
$35,000 - $40,000 Annually
About Ciprani Consulting

Ciprani Consulting recruits and trains talented individuals within the Real Estate industry. We are not your average recruiting company; our recruiting also comes with a package for training your new hire. Successful companies and individuals often do not have the time to locate or train talented team members. At Ciprani Consulting, we come along side you, bringing years of industry experience working with the best of the best... and handle the heavy lifting for you. 

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