Customer Service Representative
Vidya Brands Group
Jonesburg, MO US
Posted ago
Vidya Brands Group

Our division, Dedicated Converting Group, in Jonesburg Missouri, is looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers, as well as assist with admin duties. This is a full-time, 40hr per week position. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. Experience in manufacturing is a plus and within the paper industry is even better. Strong systems abilities and business-to-business customer service understanding. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities

  • Order entry in Quickbooks
  • Communicate with customers via mostly email, with some phone calls
  • Allocate materials for job production based on part size vs sheet layout, make pallet labels and info packets
  • Update and adjust inventory in VNC on a daily basis
  • Scan and forward accounting materials, create BOL's
  • Prepare UPS/FedEx shipments
  • Assist with filing and pricing
  • Effectively communicate customer needs with the production department via Michigan scheduling and Missouri delivery production meetings – understand the scheduling process and time requirements for jobs

Qualifications
  • High school diploma, G.E.D. or equivalent
  • Previous work in a customer-facing position
  • Display strong communication skills, active listening skills, and personal skills

  • Experience in Quickbooks is helpful

Compensation
$18 - $21 hourly
About Vidya Brands Group

Vidya Brands Group is on the move and making big things happen. While family-owned and built on strong values, they play big and are ready to make a mark on the industry. They are looking for talent that is ready to make an impact with them. Vidya Brands Group desires people who know what RIGHT looks like. If growth, continuous improvement, and breaking the mold sound fun to you, check out Vidya Brands Group today!

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