Customer Service Representative
BOOST MOBILE BY MS TELECOM INC
Houston, TX US
Posted ago
BOOST MOBILE BY MS TELECOM INC
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
  • Identify common customer issues and bring them to the attention of the team
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Record customer interactions and follow up on their experience with our company
Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Previous work in a customer-facing position
  • High school graduate, G.E.D. recipient, or equivalent
Compensation
$14 - $20 hourly
About BOOST MOBILE BY MS TELECOM INC

Boost Mobile by MS TELECOM is the fastest growing authorized retailer for Boost mobile.

We looking for the great talent to join the team, Train them to be the best and grow with our team to achieve goals that are unheard of for other companies.

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