Customer Service Agent
SpinXpress
Houston, TX US
Posted ago
SpinXpress
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Maintain customer accounts and update with new account information as needed
  • Create records of customer interactions and follow up to ensure all questions have been answered

Be A Part Of Experience A: Customer Service / Team Work / Community Satisfaction / Development – Career Growth

  • Build customer relationships within our communities by providing an Excellent Customer Service Experience
  • Greet, Help Thank our customers
  • Create a Fun and Welcoming Job environment by maintaining a clean, neat, and organized facility
  • Share our services, products, and promotions to find value for our customers. Be a part of changing the way people think about laundry. Partner with nonprofit organizations, schools football teams as we invest in our communities
  • Spend one-on-one time with different leaders in the company to help you achieve your personal goals
  • Talent Development support for our upcoming leaders to staff and place for our continued company growth
  • Be an integral part of our organization and help drive our growth

Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Previous work in a customer-facing position

Availability / Competitive / Outgoing-Part Time Position

  • Flexible shifts available to meet your personal needs – available mornings, evenings, weekends, and overnights
  • Report to work on time and when scheduled
  • Stay in touch with other people just like you from other facilities through our internal social media app
  • Compete with coworkers, other stores, and drafted teams earning points when selling and exceeding productivity goals
  • Enthusiastic, High Energy, Outgoing, Competitive, Professional, and a Team Player

Compensation
$8 - $12 + Other Incentives
About SpinXpress

SPINXPRESS

Come and join our SpinXpress Team and be a part of our Fun and Exciting Culture Transformation.

 Here at SpinXpress, our Mission is to deliver a Fun Environment Experience while at work keeping our focus on providing an Excellent Customer Service Experience within our Facilities and in our Communities – Clean, Bright, Safe – That’s The SpinXpress Way

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