Customer Service Representative
Swyft Filings
Houston, TX US
Posted ago
Swyft Filings

This is a fully remote position, but you *_must _*be located in the greater Houston, TX area.

*Who We Are*

Trademark Engine is an online leader in the intellectual property industry and we are growing at a rapid pace! We are in need of a highly experienced customer service specialist to take care of our customers in a friendly and efficient manner.

Responsibilities

  • Handle a fast-paced, high-volume web customer service position, including inbound and outbound customer calls and chat messages
  • Research information for customer accounts
  • Assist customers with placing orders through our website
  • Resolve customer concerns quickly
  • Identify with customer needs and circumstances
  • And most importantly, maintain a high level of customer satisfaction!

Qualifications

  • 2+ years of phone customer service experience _required_
  • Associate's degree preferred

Compensation
$14 - $15 hourly
About Swyft Filings

Swyft Filings is an online service for business formations and compliance. More importantly, we’re a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting). We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to go it alone or find, hire, and pay high-priced and uncertain legal fees.


In the last five years, we’ve grown from a lawyer and two online entrepreneurs into a team 65 strong – and you can bet we’re not done yet. We’re self-funded, profitable, and proud to be a leader in our industry. Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.

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