Customer Service Representative
Alford Wildlife and Pest Management, LLC
Fort Myers, FL US
Posted ago
Alford Wildlife and Pest Management, LLC

Alford Wildlife & Pest Management, one of the fastest-growing and highest-rated pest and wildlife control companies in the Southwest Florida and Tampa Bay areas, is looking for an outgoing, energetic customer service representative with excellent phone communication skills to join our tight-knit team. As the first point of contact for our customers, you’ll play an important role in helping them resolve their pest problems, making you an extremely valuable member of the company. We offer a regular Monday-Friday schedule in a flexible, friendly office environment, competitive hourly compensation, and the opportunity to earn incentive pay based on your production. If you’re looking for a career you can be proud of instead of just a job, we’d love to welcome you to the Alford Wildlife and Pest Management family.


  • Answering phones
  • Inputting jobs into the system
  • Collecting payments
  • Some scheduling as needed
  • Responding to customer inquiries
  • Maintaining records and assisting office manager as directed


  • Previous office experience preferred
  • Must be comfortable spending most of your time communicating with clients
  • Ability to learn pest control software
  • Be highly organized with strong attention to detail
  • Ability to prioritize and multitask
  • Demonstrate a strong work ethic
  • Ability to learn quickly and take on new responsibilities
  • Have excellent judgment and independent thinking skills
  • Be a self-starter who can anticipate and solve problems
  • Have strong interpersonal skills
  • Clean driving record
  • Ability to pass drug screening and background check

$35,000 - $40,000 yearly
About Alford Wildlife and Pest Management, LLC

Alford Wildlife & Pest Management is a family-owned business that has been providing top-notch pest and wildlife control services to residential and commercial customers in the Southwest Florida and Tampa Bay areas for nearly a decade. Our entire team - from our office staff to our field technicians - is dedicated to providing the highest level of service in the industry. Whether we’re taking care of an insect infestation or tackling a wildlife problem, our goal is to give our customers a personalized experience that will surpass all their expectations.

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