Customer Service Representative
Blue Sky Solutions
Fort Myers, FL US
Posted ago
Blue Sky Solutions

Blue Sky Solutions, one of the fastest-growing and highest-rated pest control companies in Southwest Florida, is looking for an outgoing and reliable customer service representative with excellent phone communication skills to join our team. As the first point of contact for our customers, you’ll play an important role in helping them resolve their pest problems, making you an extremely valuable member of our operation. We offer a regular Monday-Friday schedule in a friendly, laid-back office environment, competitive hourly compensation and the opportunity to advance within the organization. If you’re looking for a career you can be proud of instead of just a paycheck, we’d love to welcome you to the Blue Sky Solutions family. 

Responsibilities

  • Answering phones
  • Organizing database to facilitate better customer communication
  • Inputting jobs into the system
  • Collecting payments
  • Routing and scheduling appointments
  • Responding to customer inquiries
  • Maintaining records 
  • Communicating with builders

Qualifications

  • Previous pest control office experience preferred but not required
  • Experience with GorillaDesk software a huge plus
  • Knowledge of Excel and QuickBooks preferred
  • Must be comfortable spending most of your time communicating with clients
  • Be highly organized with strong attention to detail 
  • Ability to prioritize and multitask
  • Demonstrate a strong work ethic
  • Ability to learn quickly and take on new responsibilities
  • Have excellent judgment and independent thinking skills
  • Be a self starter who can anticipate and solve problems
  • Have strong interpersonal skills
  • Clean driving record
  • Ability to pass drug screening and background check

Compensation
$35,500
About Blue Sky Solutions

Blue Sky Solutions is a locally-owned business that has been providing top-notch pest and wildlife control services to residential and commercial customers in Lee and Collier County for more than a decade. Our entire team - from our office staff to our field technicians - is dedicated to providing the highest level of service in the industry. Whether we’re taking care of an insect infestation or tackling a wildlife problem, our goal is to give our customers a personalized experience that will surpass all their expectations.

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