Customer Service Representative
Galaxy Toyota
Eatontown, NJ US
Posted ago
Galaxy Toyota
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Maintain customer accounts and update with new account information as needed
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Find patterns in customer complaints and bring them to the team for improvement
Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Strong knowledge of customer interface and interaction
Compensation
$40,000
About Galaxy Toyota

At Galaxy Toyota, we see ourselves more as part of the community rather than just another car dealership; after all, we’ve been helping people with their automotive needs for over 50 years. In the process, we’ve earned a Better Business Bureau A+ Rating and a 2015 Dealer Rater Consumer Satisfaction Award.

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