Customer Service Representative
Galaxy Toyota
Eatontown,
NJ
US
Posted
ago
Galaxy Toyota
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Interact with the sales lead to maintain and improve service and product knowledge
- Maintain customer accounts and update with new account information as needed
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Find patterns in customer complaints and bring them to the team for improvement
Qualifications
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- High school graduate, G.E.D. recipient, or equivalent
- Strong knowledge of customer interface and interaction
Compensation
$40,000
About Galaxy Toyota
At Galaxy Toyota, we see ourselves more as part of the community rather than just another car dealership; after all, we’ve been helping people with their automotive needs for over 50 years. In the process, we’ve earned a Better Business Bureau A+ Rating and a 2015 Dealer Rater Consumer Satisfaction Award.
APPLY NOW
