Customer Service Representative
Trust Counsel, PLLC
Coral Gables, FL US
Posted ago
Trust Counsel, PLLC

We’re seeking a positive, personable, and goal-oriented customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started!

Responsibilities
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Record customer interactions and follow up on their experience with our company
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary

  • Ensure every client receives the highest level of attention

Qualifications
  • High school graduate, G.E.D. recipient, or equivalent
  • Experience working in a customer-oriented atmosphere
  • Excellent active listening, interpersonal, and communication skills

  • Experience in Retail Sales and/or Hospitality preferred
  • Proficient in Spanish and English

Compensation
$15 - $22 hourly
About Trust Counsel, PLLC

Our name says it all. We are a boutique firm of qualified attorneys dedicated to helping our clients protect themselves, their families, and their legacy through proper planning. We practice only the areas of family wealth succession: Estate Planning, Asset Protection, Business Succession, and Tax Planning. We know what we are doing. We love what we are doing. We believe in what we are doing.


We are specialized in this area of the law, ethical in our actions, and meticulous in our methods. Doing what is right for our clients is at the heart of what we do. We want the families and entrepreneurial mindsets we represent to live a life secure in the knowledge that their loved ones will be taken care of if anything happens to them – no matter what.

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