We’re seeking a positive, personable Client Service Sales Account Associate for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!

• Ensure customer account information is up-to-date
• Create records of customer interactions and follow up to ensure all questions have been answered
• Regularly meet with sales lead to receive the newest service and product knowledge
• Respond to customer inquiries, product and service questions, and customer complaints
• Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction

• Strong knowledge of customer interface and interaction
• Must possess exemplary interpersonal skills, communication skills, and active listening skills
• Must have graduated high school, received a G.E.D. or equivalent

Our business reflects the history, tradition, and legacy of Massachusetts. Everyone knows New England and Massachusetts for being GREAT in so many aspects. We have great sports teams, great events that shaped our country’s history, great famous figures -- you get the direction we’re going with this. So it should come as no surprise that when Great Hill Consulting Group was founded, we wanted to reflect that adjective - Great.

It all starts with the name. For those of you that don’t know, Massachusetts is derived from an Algonquin Native American word that roughly means “at the great hill”. We want our roots to be strong to create a great legacy. They say that when you are given a strong name with meaning, that you eventually become it. So that is where we begin.