Chris Castanza Insurance Agency
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Respond to customer inquiries, product and service questions, and customer complaints
- Communicate frequent customer suggestions to the team to troubleshoot
- Regularly meet with sales lead to receive the newest service and product knowledge
- Keep track of customer accounts and make updates with new account information as necessary
- Excellent active listening, interpersonal, and communication skills
- Strong knowledge of customer interface and interaction
- High school diploma, G.E.D. or equivalent
About Chris Castanza Insurance Agency
At the Chris Castanza Farmers Insurance Agency, you will have tremendous opportunity for growth and success under the training and leadership of multiple nationally-acclaimed agents and producers.