Customer Service Agent
Chris Castanza Insurance Agency
Belton, MO US
Posted ago
Chris Castanza Insurance Agency
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Maintain customer accounts and update with new account information as needed
  • Find patterns in customer complaints and bring them to the team for improvement
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
  • Record customer interactions and follow up on their experience with our company

  • 3+ Hours of talk time on the phone daily
  • $35K in insurance policy sales monthly

Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Previous work in a customer-facing position

  • Required to become licensed and selling within 30 days

Compensation
$40,000-$75,000+
About Chris Castanza Insurance Agency

At the Chris Castanza Farmers Insurance Agency, you will have a tremendous opportunity for growth and success under the training and leadership of multiple nationally acclaimed agents and producers.

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.