Customer Service Phone Associate
Hutchbug Solutions
Richland, WA US
Posted ago
Hutchbug Solutions

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Regularly meet with sales lead to receive the newest service and product knowledge
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Previous work in a customer-facing position
$14 - $14.25 hourly
About Hutchbug Solutions

Hutchbug Solutions is a company providing great potential for growth and job stability! We are located in the Tri-Cities, WA, and have provided a custom answering service solution to clients for over 10 years. During the COVID-19 Pandemic, we have pivoted our operations and the demand for our services has increased. Know that as a member of the Hutchbug Team, we value and respect each person because you contribute to our dynamic Hutchbug Family. As we grow, we are always looking at adding talented team members with many years of experience, knowledge of the industry, and unique diversity to our team!

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