Customer Service Manager
Kellar Lawrence Real Estate
Greenwood, SC US
Posted ago
Kellar Lawrence Real Estate

We are a successful and busy real estate team looking for a well-organized, hard-working individual to keep in constant contact with clients. You must possess a pleasant telephone manner and good people skills.

Responsibilities

  • Follow up daily with all agents who have shown our listings in order to gather feedback.
  • Enter all showing data into the contact management system.
  • Follow up weekly via telephone with all our sellers to give them feedback from showings and to update them on any change in market conditions.
  • Follow up with our buyers to make sure their agent is communicating with them and showing them houses.
  • Update agents weekly on any areas of concern that sellers may have (i.e. reductions, extensions, issues. etc)
  • Obtain client testimonials.
  • Caring for past clients after closing
  • Post close calls
  • Quarterly follow-up calls.
  • Past client retention
  • Referral gifts
  • Follow past clients on social media


Qualifications

  • Previous experience in customer service preferred
  • Real estate experience preferred


Compensation
$12.50/ hour
About Kellar Lawrence Real Estate

Kellar Lawrence has been active in Greenwood since 1990 and has been the top team in the area since 1998.


Mission: Impacting others to prosper. 3rd John 1:2 


We believe in family first! Enjoying a balanced work and family life!

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