We’re seeking a positive, personable customer service representative for a rewarding career opportunity! Must have experience in the insurance industry. You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!

• Work closely with the sales lead to stay up-to-date on service and product knowledge
• Record customer interactions and follow up on their experience with our company
• Find patterns in customer complaints and bring them to the team for improvement
• Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
• Utilize scripts to handle difficult customer situations and bring them higher up, if necessary

• High school diploma, G.E.D. or equivalent
• Must possess exemplary interpersonal skills, communication skills, and active listening skills
• Previous work in a customer-facing position

We are a Houston-based company lead by Lucien Gomez, with 35+ years of experience caring for our community's needs by providing a comprehensive array of insurance products plus financial services.

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Our team of licensed, experienced and knowledgeable agents are highly trained in providing prompt, courteous and efficient service to assist our clients with obtaining the best coverage at affordable prices. We are producers for a wide range of insurance companies, and we strive to provide the lowest quotes that will save you money and keep you protected.