Customer Service Associate
Fresh Start The Moving Crew
Worcester, MA US
Posted ago
Fresh Start The Moving Crew
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Identify common customer issues and bring them to the attention of the team
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Keep track of customer accounts and make updates with new account information as necessary
Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Experience working in a customer-oriented atmosphere
  • High school diploma, G.E.D. or equivalent
Compensation
$39,500 - $43,000 yearly
About Fresh Start The Moving Crew

At Fresh Start The Moving Crew our mission is to make your life BETTER!

Better money - Better confidence - Better skills

Level Up to Leadership

Bring balance to your life and see the difference it makes.

Moving is fun when you are with the right team. We are dedicated to your improvement and success. Every job is different, so there is variety, this may be the job you have been looking for. We are growing and like to advance from within.

"Anyone can have a Fresh Start."

James Cooper - President

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