Customer Service Associate
JC R.E.
Toronto, ON
Posted ago
JC R.E.
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Qualifications
  • Strong knowledge of customer interface and interaction
  • High school graduate, G.E.D. recipient, or equivalent
  • Excellent active listening, interpersonal, and communication skills
Compensation
$31,200 plus bonus
About JC R.E.

We are a successful and result-oriented company that provides you all the tools you need in today's competitive fast-paced market to become your absolute best in the industry. We are in the top 30 teams in Canada and we want to get to #1. Our people work hard to achieve what no one else has achieved before. If you want to be part of a dynamic team that will elevate you to success please apply. Once you apply, you'll receive a message to complete an assessment, upon completing your application will be reviewed.

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