Customer Service Associate
The Poke Company
Tarpon Springs, FL US
Posted ago
The Poke Company
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
  • Regularly meet with sales lead to receive the newest service and product knowledge
  • Ensure customer account information is up-to-date
  • Record customer interactions and follow up on their experience with our company
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • High school graduate, G.E.D. recipient, or equivalent
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Experience working in a customer-oriented atmosphere
$15 hourly base + tips
About The Poke Company

You are our culture! You love to serve people and create experiences!

You are outgoing and persuasive, very people-oriented, optimistic, possess strong communication skills, and like to have variety in your day!

You are supportive and persuasive, a good team player. You create good will and trust with others and provide excellent customer service!

The Poke Company believes in investing back into our community! We regularly participate in community events and contribute to local charities! We're often spotted performing demos out in town. Come work for a great company and become a part of something bigger.

*All positions provide competitive wages based on experience. + tips*

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