Customer Service Associate
the davis-francis agency
Sugar Land, TX US
Posted ago
the davis-francis agency

Bilingual English/Spanish
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Compensation is $30,000 - $40,000 plus monthly commissions and annual bonus

Responsibilities
  • Identify common customer issues and bring them to the attention of the team
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction

  • Answer inbound and make outbound calls for leads
  • Document and update customer records based on interactions within our e-agent system
  • Meet monthly sales quotas

Qualifications
  • Must have graduated high school, received a G.E.D. or equivalent
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Experience working in a customer-oriented atmosphere
Compensation
$30,000 - $40,000
About the davis-francis agency

Working with the Davis-Francis Agency is a great opportunity for a rewarding career with growth opportunities. You will be responsible for helping customers by providing product and service information and resolving issues and meeting sales goals.

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.