Customer Service Associate
Wilson Real Estate Associates - OWNRE
San Mateo, CA US
Posted ago
Wilson Real Estate Associates - OWNRE
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Ensure customer account information is up-to-date
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Create records of customer interactions and follow up to ensure all questions have been answered
Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Must have graduated high school, received a G.E.D. or equivalent
  • Experience working in a customer-oriented atmosphere
Compensation
$50,000 -$73,000
About Wilson Real Estate Associates - OWNRE

Our Mission: We Help Families Build Wealth Through Real Estate.

Our Vision: We enable agents, staff, and partners to do what they want when they want, with whom they want for however long they want. Everyone will earn the freedoms they describe that they want.

Our Values

  • Always do the right thing
  • Always give the best you can
  • Always show others you care
  • Always embrace hard work
  • Always come from contribution
  • Always come from curiosity
  • Always come with solutions
  • Always has high integrity
  • Always be a team player

Learn About Us:

  • https://www.youtube.com/watch?v=1omkiq_WULE
  • https://www.youtube.com/channel/UClrVwe58z9wbKQ3xH4RlEuQ
  • https://www.youtube.com/channel/UCbj9Pc3JsEARoMHnTfTSlcQ
  • https://www.youtube.com/watch?v=NctWfkTRZGY
  • https://www.youtube.com/watch?v=a0HlNgdzEr4
  • https://www.youtube.com/watch?v=PPQkfiJuZ2Y

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