We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers and their pets. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and dogs and you’re interested in new opportunities, career development, and a positive, fast-paced work environment, we want to hear from you!

• Quickly answer phone calls and emails, make reservations, and resolve issues
• Display knowledge of various computer programs
• Troubleshoot problems reported by customers
• Provide excellent customer service
• Handle most customer complaints if the manager is not available
• Greet customers and make sure they are satisfied with our service
• Use a computer to create invoices and take payments from customers
• Input dog and client information into our database and print reports
• Ensure that their work areas are clean and neat

• High school graduate, G.E.D. recipient, or equivalent
• Previous work in a customer-facing position
• Display strong communication skills, active listening skills, and personal skills

Pawderosa Ranch has been the leader in canine enrichment since 2006. With 3 locations in the San Antonio area, our goal is to continue offering the best enrichment-based care to dogs for overnight lodging, daycare, grooming and training.

We are a fast-paced, supportive and fun work environment. We offer competitive pay and top-of-the-line perks to our team members:

• Competitive pay plus tips, commission and bonuses
• Discounted services
• On-the-job training
• PTO
• Medical, Dental, Vision benefits
• Retirement plan with company match
• Development opportunities
• Monthly pawties
• Fully stocked break room
• DOGS!

We are a family-owned small business and thus we are agile and flexible. We recognize that our team members are the lifeblood of the company and they make a difference every single day.

If you are mature, hard-working, independent, goal-oriented and solution-driven, we want to meet you!