Customer Service Associate
Expedient Mortgage
San Antonio, TX US
Posted ago
Expedient Mortgage
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Identify common customer issues and bring them to the attention of the team
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Regularly meet with sales lead to receive the newest service and product knowledge
Qualifications
  • Strong knowledge of customer interface and interaction
  • Excellent active listening, interpersonal, and communication skills
  • High school diploma, G.E.D. or equivalent
Compensation
$36,000
About Expedient Mortgage

We like to think of you as more than just a loan number, we value our relationships with our clients. We are constantly looking out for you throughout the process and for the best option for you and your family. 


Our Referral partners are there for you as an extension of our family, we value each and every relationship that we have with the people that we work with. If you are interested in starting your journey to home ownership let us help you get into the home of your dreams.

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