Customer Service Associate
Ken McKee Lending Team
Sacramento, CA US
Posted ago
Ken McKee Lending Team

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, being the initial point of contact for our team and providing an exemplary customer experience. Most importantly, you have to have an AMAZING attitude, a willingness to learn and grow as a person and the desire to serve others. If this posting sounds like a job you’ll love, drop everything and start your application :)

Responsibilities

  • Answer all inbound client inquiries and hold short call to determine the needs of the client
  • Schedule client consultations with Mortgage Planner and update referral partners
  • Keep track of client interactions and maintain records in our database
  • Use our easy systems to stay in touch with clients on a daily basis
  • Use YOUR amazing, outgoing personality to make our clients feel cared for and appreciated
  • Bring your fun and growth-minded attitude and be ready to learn something new every day

Qualifications
  • High school graduate, G.E.D. recipient, or equivalent
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Strong knowledge of customer interface and interaction
Compensation
$35,000 - $45,000 yearly
About Ken McKee Lending Team

We are a fun, tight-knit, hard-working, client-centric mortgage team who believe that the only marketing we need is to take EXCELLENT care of our clients and referral partners. We treat others like we want to be treated and we honor our word. Our knowledge, work ethic and dedication to our clients has kept us in the top 1% of all mortgage teams in the entire nation for the last 6 years. We would love to meet you and provide an awesome opportunity for you to develop your career!

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.