Customer Service Associate
Hutchbug Solutions
Richland, WA US
Posted ago
Hutchbug Solutions
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Regularly meet with sales lead to receive the newest service and product knowledge
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Keep track of customer accounts and make updates with new account information as necessary
Qualifications
  • High school diploma, G.E.D. or equivalent
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Strong knowledge of customer interface and interaction
Compensation
$13.69 - $14.50 hourly
About Hutchbug Solutions

Hutchbug Solutions is a company with great opportunities for growth and job stability. We are located in the Tri-Cities, WA, and have provided a custom answering service solution to clients for over 10 years. During the COVID-19 Pandemic, we have pivoted our operations and the demand for our services has increased. Know that as a member of the Hutchbug Team, we value and respect each person because you contribute to our dynamic Hutchbug Family. As we grow, we are always looking at adding talented team members with many years of experience, knowledge of the industry, and unique diversity to our team!

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