Customer Service Associate
Wilson Real Estate Associates - OWNRE
Millbrae, CA US
Posted ago
Wilson Real Estate Associates - OWNRE
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Ensure customer account information is up-to-date
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Regularly meet with sales lead to receive the newest service and product knowledge

  • Support sales and operational staff in achieving daily, weekly, and monthly goals

Qualifications
  • Display strong communication skills, active listening skills, and personal skills
  • Experience working in a customer-oriented atmosphere
  • Must have graduated high school, received a G.E.D. or equivalent
Compensation
$50,000 - $76,000 yearly
About Wilson Real Estate Associates - OWNRE

We help families build wealth through real estate. We are looking for more people who are accountable, caring, take ownership in what they do, and give everything their best.

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