• Ensure customer account information is up-to-date
• Create records of customer interactions and follow up to ensure all questions have been answered
• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
• Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
• Regularly meet with sales lead to receive the newest service and product knowledge

• Support sales and operational staff in achieving daily, weekly, and monthly goals

• Display strong communication skills, active listening skills, and personal skills
• Experience working in a customer-oriented atmosphere
• Must have graduated high school, received a G.E.D. or equivalent

We help families build wealth through real estate. We are looking for more people who are accountable, caring, take ownership in what they do, and give everything their best.