Customer Service Associate
Simply Legal LLP
Miami, FL US
Posted ago
Simply Legal LLP

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Ensure customer account information is up-to-date
Qualifications
  • Must have graduated high school, received a G.E.D. or equivalent
  • Experience working in a customer-oriented atmosphere
  • Display strong communication skills, active listening skills, and personal skills
Compensation
30,000 - 45,000 yearly
About Simply Legal LLP

SIMPLY LEGAL is a women-owned law firm servicing entrepreneurs and investors as their legal and consulting department. The firm is composed of sophisticated and highly educated professionals that pride themselves in finding creative solutions as a result of years of experience assisting hundreds of businesses and individuals in a wide range of complex matters. Simply Legal offers white glove customer service to its clients, access to its expansive network of service providers and vendors, and makes connections between clients to help them find opportunities. Our team is composed of the highest level of trustworthy individuals, who will make sure that clients feel like our family. Learn more at www.simplylegalgroup.com

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