Customer Service Associate
view cleaners
Ladera Ranch, CA US
Posted ago
view cleaners
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Ensure customer account information is up-to-date
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Qualifications
  • Experience working in a customer-oriented atmosphere
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school graduate, G.E.D. recipient, or equivalent
Compensation
$15 - $18 hourly
About view cleaners

Family-owned and operated. Specializing in High-Quality Dry Cleaning and Customer Service. Currently have two locations. Professional member of Dry Cleaning and Laundry Institute. We do home and business delivery as well. Serving Orange County since 1976.

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