Customer Service Associate
KNE Realty Group 360
Howell, MI US
Posted ago
KNE Realty Group 360

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service associate position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

  • Identify common customer issues and bring them to the attention of the team
  • Ensure customer account information is up-to-date
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

  • Manage front desk
  • Order/ Inventory office supplies
  • Assist with event planning

  • Previous work in a customer-facing position
  • Excellent active listening, interpersonal, and communication skills
  • Must have graduated high school, received a G.E.D. or equivalent
$14 hourly
About KNE Realty Group 360

We are a boutique real estate brokerage that is on course to grow considerably over the next year. With 10 agents currently and hopes to grow to 20 by year's end, we are looking for a few select individuals to join our family and grow with us.  

Our current team is very dedicated to customer service and professionalism but also likes to mix in some fun to keep things lively and interesting.

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