Customer Service Associate
The AskOzzie.com Real Estate Team
Houston, TX US
Posted ago
The AskOzzie.com Real Estate Team
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Regularly meet with sales lead to receive the newest service and product knowledge
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints

  • “Always be consulting” by providing your clients with your very best service and your very best advice to nurture client relationships and generate repeat and referral customers
  • Consistent daily lead generation
  • The consistent daily lead follow-up to grow the sales pipeline
  • Have local knowledge of the community to answer questions about potential homes and the surrounding neighborhood
  • Have local knowledge of the community and market conditions to answer questions about potential homes, similar properties, and the surrounding neighborhood
  • Convert incoming calls and set appointments for sales agents

Qualifications
  • Excellent active listening, interpersonal, and communication skills
  • Strong knowledge of customer interface and interaction
  • High school diploma, G.E.D. or equivalent

  • Past sales experience is preferred, not necessary
  • Self-motivation and drive
  • Communication, negotiation, and networking skills
  • Positive Attitude
  • Team Player

Compensation
$36,000 - $72,000 yearly
About The AskOzzie.com Real Estate Team

The AskOzzie.com Real Estate Group is one of the top Agent Teams in the Houston area. We are a group of highly motivated Agents willing to go the distance to reach our goals. The company has been in business for over 16 years and has closed over 1,500 transactions. We utilize the top technology and systems to provide the highest level of service to our agents. We also have a licensed administrative team on staff to help our Agents leverage their time.


All you need is a heart and a burning DESIRE to take action!

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