Customer Service Associate
Preventive Pest Control
Albuquerque, NM US
Posted ago
Preventive Pest Control
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Keep track of customer accounts and make updates with new account information as necessary
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Regularly meet with sales lead to receive the newest service and product knowledge
Qualifications
  • Strong knowledge of customer interface and interaction
  • Excellent active listening, interpersonal, and communication skills
  • High school graduate, G.E.D. recipient, or equivalent
Compensation
$12 - $17 hourly depending on experience
About Preventive Pest Control

Our company provides service in New Mexico. When our community needs extermination services, they feel confident that they can turn to Preventive Pest Control! For nearly 25 years, our company has been providing families and businesses throughout the state with intensive, high-quality pest control. We are locally owned and operated, which allows us to best serve clients and employees.

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