We are seeking a highly motivated and skilled Customer Service Assistant to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients. The Customer Service Assistant will work closely with our sales, marketing, and operations teams to ensure that customer inquiries and issues are resolved quickly and efficiently. This is a full-time position that requires a flexible schedule, excellent communication skills, and a commitment to customer satisfaction.

If you are passionate about customer service and enjoy working in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits packages, opportunities for growth and advancement, and a supportive work environment.

• Responding to customer inquiries and resolving issues via phone, email, and chat
• Providing information about products and services to customers
• Processing orders and returns
• Maintaining accurate customer records and account information
• Collaborating with sales, marketing, and operations teams to resolve customer issues
• Maintaining a high level of customer satisfaction by following up on customer interactions
• Providing feedback to management on customer trends and issues
• Maintaining a positive, professional attitude and demeanor at all times

• High school diploma or equivalent; college degree preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving skills and the ability to think creatively
• Ability to work well in a fast-paced, team-oriented environment
• Familiarity with customer service software and tools, such as Zendesk or Salesforce

We’re a brand built with a purpose: to help businesses and define their company through innovative brand marketing strategies. Allow our team to refine your brand strategy to help get you noticed by consumers who need you most.