Customer Service Agent
Trutela Insurance, LLC
San Antonio, TX US
Posted ago
Trutela Insurance, LLC
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Record customer interactions and follow up on their experience with our company
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
  • Maintain customer accounts and update with new account information as needed
  • Find patterns in customer complaints and bring them to the team for improvement
Qualifications
  • Display strong communication skills, active listening skills, and personal skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Previous work in a customer-facing position
Compensation
$35,000 to 40,000
About Trutela Insurance, LLC

Trutela Insurance is an Independent Insurance Agency that works for our customers instead of one company. We compare insurance policies through most of the top-rated carriers to ensure our customers always have the best value. Our Agents represent insurance companies such as Nationwide, Liberty Mutual, Travelers, Hartford, Prudential, Mutual of Omaha, and many more. We have experienced exponential growth thanks to the success of our agents.

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