Customer Service Agent
Bennett Real Estate
Greenbelt, MD US
Posted ago
Bennett Real Estate
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
  • Identify common customer issues and bring them to the attention of the team
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Ensure customer account information is up-to-date
Qualifications
  • High school diploma, G.E.D. or equivalent
  • Strong knowledge of customer interface and interaction
  • Excellent active listening, interpersonal, and communication skills
Compensation
$30,000 - $40,000 yearly
About Bennett Real Estate

Celebrate Settlement Services is seeking to hire new team members to help support our growing real estate title company located in Greenbelt, Maryland.

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