Customer Service Agent
Farmers Insurance
Fort Worth, TX US
Posted ago
Farmers Insurance
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Identify common customer issues and bring them to the attention of the team
  • Record customer interactions and follow up on their experience with our company
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Keep track of customer accounts and make updates with new account information as necessary
Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Must have graduated high school, received a G.E.D. or equivalent
  • Experience working in a customer-oriented atmosphere
Compensation
15 - 18 hourly
About Farmers Insurance

We are the #1 Area team in the DFW area and, most of the time, the Nation. We have cultivated an environment of success.


This is a hard-working and dedicated team looking only to add the best to our group. We are looking for people we can train up to take on new roles and more responsibility

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