Customer Service Agent
Tac 7 Solutions
Dayton, OH US
Posted ago
Tac 7 Solutions
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Record customer interactions and follow up on their experience with our company
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Excellent active listening, interpersonal, and communication skills
  • Must have graduated high school, received a G.E.D. or equivalent
  • Strong knowledge of customer interface and interaction
About Tac 7 Solutions

Commitment. Tac 7 Solutions is committed to bringing top-notch results to all our clients.

Grit. Here at Tac 7 Solutions, we believe in pushing through to hit your goals and achieve milestones. It's not enough to just engage with clients we believe in going above and beyond to achieve their goals.

Tenacity. Tac 7 Solutions will continue to strive to succeed regardless of the odds.

Tac 7 Solutions has been the underdog in the Dayton area as a marketing and sales company since we were the smallest one. Over the last year, we have been able to add new clients and new team members and are posed to expand and launch new programs in 2023. We have been fortunate to be able to succeed when many others have not and we are grateful for our clients and teammates that they have been able to create an environment of success and loyalty.

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