Customer Service Agent
Dwan Johnson-Bell State Farm
Chicago, IL US
Posted ago
Dwan Johnson-Bell State Farm
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
  • Ensure customer account information is up-to-date
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Find patterns in customer complaints and bring them to the team for improvement
Qualifications
  • High school diploma, G.E.D. or equivalent
  • Excellent active listening, interpersonal, and communication skills
  • Strong knowledge of customer interface and interaction
Compensation
$30,000 - $40,000
About Dwan Johnson-Bell State Farm

Looking for a fast-paced, fun work environment? Then you will make a great fit here. We love what we do and we seek to make every interaction a great experience. The staff enjoys paid time off, vacation bonuses, and commissions. If you are willing to put in the work to see your paycheck grow you will be happy at Dwan Johnson-Bell State Farm!

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