Customer Service Agent
Chaney's Used Cars Inc
Avon Park,
FL
US
Posted
ago
Chaney's Used Cars Inc
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
- Find patterns in customer complaints and bring them to the team for improvement
- Maintain customer accounts and update with new account information as needed
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Qualifications
- Excellent active listening, interpersonal, and communication skills
- Must have graduated high school, received a G.E.D. or equivalent
- Experience working in a customer-oriented atmosphere
Compensation
35000
About Chaney's Used Cars Inc
We have been in business selling good quality used cars for over 60 years. We are looking to add to our team someone who is motivated, friendly, and who wants to grow with our company.
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