Customer Service Advisor
Critz, Inc.
Savannah, GA US
Posted ago
Critz, Inc.
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Ensure customer account information is up-to-date
  • Identify common customer issues and bring them to the attention of the team
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary

  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Handling inbound/outbound phone calls, texts and e-mail correspondence
  • Setting quality Sales and Service appointments
  • Guiding customers to product information resources
  • Building trusting relationships with our customers

  • Previous work in a customer-facing position
  • High school diploma, G.E.D. or equivalent
  • Excellent active listening, interpersonal, and communication skills

  • Strong knowledge of customer interface and interaction
  • Computer proficient
  • Self-motivated and energetic
  • Professional appearance
  • Resume must be uploaded and online assessment completed for immediate consideration
  • Must pass pre-employment testing to include background checks, MVR, and drug screen

$15.00 - $18.00 hourly
About Critz, Inc.

We are a family-owned dealership that has been in business for 80 years. We provide a positive and professional work environment with unlimited potential for professional growth. We believe in employee development through training and advancement from within. 

Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's  Privacy Policy  and  Terms of Service.