Customer Service Advisor
Next Level Physical Therapy
Hamilton, NJ US
Posted ago
Next Level Physical Therapy

We’re looking for an enthusiastic, highly-motivated customer service representative to join our front office team and provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

WHY JOIN OUR TEAM?

  • Great company culture. We are a team of passionate individuals who love helping people
  • We are aligned in our goals and mission. We support each other to provide exceptional service to our clients
  • We value the support and have meetings weekly for training so everyone is supported
  • Health insurance (Vision and Dental), 401K, PTO, vacation days

Responsibilities

  • Maintain customer accounts and update with new account information as needed
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Ensure schedule stays filled


Qualifications
  • High school diploma, G.E.D. or equivalent
  • Previous work in a customer-facing position
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
Compensation
$39,000 - $48,000
About Next Level Physical Therapy

We are the nation’s leading pain solution offering world-class physical therapy service for active adults and athletes aspiring to get back to doing what they love.


We are on a mission to be the best physical therapy experience in the world. We are a young company that has risen to the top quickly. Since opening 6 years ago, we have been voted BEST PT CLINIC every year (2017-2021). We love what we do and aspire to high standards. This has led to a strong record of success and massive growth.


Check us out:

www.mynextlvl.com

www.facebook.com/mynextlevelpt/

APPLY NOW
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