Next Level Physical Therapy
We’re looking for an enthusiastic, highly-motivated customer service representative to join our front office team and provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
WHY JOIN OUR TEAM?
- Great company culture. We are a team of passionate individuals who love helping people
- We are aligned in our goals and mission. We support each other to provide exceptional service to our clients
- We value the support and have meetings weekly for training so everyone is supported
- Health insurance (Vision and Dental), 401K, PTO, vacation days
- Maintain customer accounts and update with new account information as needed
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Create records of customer interactions and follow up to ensure all questions have been answered
- Ensure schedule stays filled
- High school diploma, G.E.D. or equivalent
- Previous work in a customer-facing position
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
$39,000 - $48,000
About Next Level Physical Therapy
We are the nation’s leading pain solution offering world-class physical therapy service for active adults and athletes aspiring to get back to doing what they love.
We are on a mission to be the best physical therapy experience in the world. We are a young company that has risen to the top quickly. Since opening 6 years ago, we have been voted BEST PT CLINIC every year (2017-2021). We love what we do and aspire to high standards. This has led to a strong record of success and massive growth.
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