Customer Sales Representative
SIG
Dallas,
TX
US
Posted
ago
SIG
We're looking for someone passionate about providing excellent customer service to our clients and policyholders. As our next insurance customer service representative, you will show our policyholders the value of being one of our customers by generating insurance quotations and providing coverage advice. You'll also be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. The ideal candidate for this role has prior customer service experience and excellent communication skills. If this sounds like you, apply now!
Responsibilities
- Manage inbound calls related to insurance policy concerns, customer complaints, and general queries
- Make accurate modifications to consumer policies depending on the information supplied
- Validate client insurance coverage and present policyholders with proof of insurance documents
- Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal
- Maintain a record of customer interactions and follow up on their experience with our organization
Qualifications
- Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
- You must have previous customer service experience for this position
- Basic knowledge of insurance policy procedures and schedules is preferred
- Must have high school diploma or GED equivalent
- Excellent active listening, interpersonal, and communication skills
Compensation
$60,000
About SIG
If you’re looking for a great, trustworthy company to work with for supplemental health insurance, SIG is the company for you.
Our products help protect Americans' financial futures during the worst time of their lives. When we’re not protecting our communities, we’re giving back to them through hands-on volunteer and monetary contributions.
Our passion for our life and supplemental health insurance products is contagious, and our work is meaningful. We continue to grow because of one thing: our people.
We empower our customers by offering products that help secure their financial future and protect them when tragedy strikes.
APPLY NOW
