Customer Experience Manager
Keller Williams Realty - Level 5 Leadership
Pembroke Pines, FL US
Posted ago
Keller Williams Realty - Level 5 Leadership

Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional Director of Customer Experience to be the face of our business. You’ll welcome visitors, clients, and fellow employees, answer calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, assist with social media and other operations as needed. The ideal candidate is a great communicator, is highly energetic with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!

Responsibilities
  • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
  • Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed
  • Answer phone calls and emails and communicate relevant information to the appropriate parties
  • Assure incoming and outgoing mail is managed appropriately and handle deliveries

  • Manage common areas including conference room spaces, education center, video and recording room as well as the kitchen


Qualifications
  • Proficient computer skills and knowledge of Microsoft Office
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

  • Ability to handle shifting priorities
  • Knowledge of social media

Compensation
$14 - $16 hourly
About Keller Williams Realty - Level 5 Leadership

Keller Williams Realty is an International real estate sales and technology company currently ranked the number one real estate franchise in the United States by sales volume, agents, and units sold. Recently named by Forbes as both the Happiest place to work as well as one of the top places to work for women. The Level 5 Leadership Group manages several Keller Williams offices in the Broward & Miami Dade Markets. 

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