Customer Account Representative
Rural Mutual
Madison, WI
Posted ago
Rural Mutual

Process Workers’ Compensation and Business owners policy transactions including new business, changes, audits etc. based upon written underwriting guidelines into the policy processing system in a timely manner.


$16-$17/hr based on experience and a complete benefit package including health, dental, life and LTD insurance, time-off benefits and a matching 401(k) plan.

Responsibilities
  • Work with agents and internal underwriting staff to resolve coverage processing questions.
  • Develop and maintain an acceptable productivity and quality level.
  • Other duties as assigned.
Qualifications
  • Prior experience in property and casualty insurance – commercial insurance is preferred.
  • Proficient PC skills.
  • Effective written and verbal communication skills.
  • Quick Learner.
  • Self-Starter.
  • Ability to keep information confidential.
  • Flexible schedule.
  • Team player.
  • Proven customer service experience preferred.
  • Problem solving skills.
  • Participation in industry related programs such as IIA, etc preferred.  
Compensation
$16 - $17/hr
About Rural Mutual

Rural Mutual has been recognized by the Ward Group as one of the top 50 property and casualty insurance companies in the country for 10 consecutive years and is rated “A+” by AM Best.

Rural Mutual places significant value in providing our policyholders best in class services, and provides a competitive compensation package for our employees.

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