The Customer Service and Sales Account Manager (entry level) is responsible for increasing customer acquisition and managing account upgrades for existing customers. They also receive training to assist in helping to manage a sales team and provide leadership, training, and coaching.
Customer Service and Sales Account Managers form an integral part of our retail division; they are highly sociable, draw energy from working with other people, and are optimistic and outgoing. They are united in their commitment to the team’s standards and to achieving the team’s goals. They have a strong sense of urgency, but not at the expense of quality.
We take pride in our ability to train our Customer Service and Sales Account Managers team members; our goal is to train them to a leadership capacity within our organization and help them build genuine relationships with customers on the sales floor and other team members. (This position is entry level; we provide hands-on paid training).
Compensation may vary depending on experience and performance (We offer a base hourly pay and opportunity for uncapped commissions).
Fenix Specialty Group was founded on a mission to help increase consumer loyalty and strengthen name-brand recognition for some of the largest and most recognized brands in the United States. In 2011, we opened our doors in Orange, CA as one single office with approximately 15 people on our staff. Since then we have opened over 23 offices across the nation and now have close to 350 people in our organization.
Year after year we've been recognized by both Orange County Business Journal and Orange County Register as one of the best companies to work for.