Entry Level Customer Account Sales Manager
Fenix Specialty Group
Orange, CA US
Posted ago
Fenix Specialty Group

The Entry Level Customer Account and Sales Manager is an integral member of our retail sales team, who is highly sociable, draws energy from working with people, and is optimistic and outgoing. 

We train all Entry Level Customer Account and Sales Managers to be excellent leaders within our organization, able to build genuine relationships with customers on the sales floor and other team members. They are united in their commitment to the team’s standards and to achieving the team’s goals. They have a strong sense of urgency, but not at the expense of quality.

Compensation may vary depending on experience and performance (We offer hourly pay and opportunity for uncapped commissions). This position is entry level, paid training is provided. 

Responsibilities

The Entry Level Customer Account and Sales Manager is responsible for increasing customer acquisition and managing account upgrades for existing customers. They also receive training to assist in helping to manage a sales team and provide leadership, training, and coaching. Other duties include: 

  • Set individual sales targets with the sales team.
  • Work on sales scripts with Agents.
  • Provide feedback, support, and coaching to the sales team.
  • Track, collate and interpret sales figures and reporting.
  • Driving sales and managing all new and existing customer accounts for some of our client's top brands.
  • He/she also demonstrates a commitment to learning and strives for growth by completing and implementing the training provided.
  • Is committed to investing in the people on the team and regularly provides them with learning and growth opportunities as well.
Qualifications
  • One year of experience as a sales manager/team leader role or sales is preferred (but not required).
  • Proven experience in customer relationship management.
  • Team leadership ability.
  • Full-time availability (weekends and evenings). 
Compensation
$35,000 - $45,000
About Fenix Specialty Group

Fenix Specialty Group was founded on a mission to help increase consumer loyalty and strengthen name-brand recognition for some of the largest and most recognized brands in the United States. In 2011, we opened our doors in Orange, CA as one single office with approximately 15 people on our staff. Since then we have opened over 23 offices across the nation and now have close to 350 people in our organization. 

Year after year we've been recognized by both Orange County Business Journal and Orange County Register as one of the best companies to work for.

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