Credit Coach
My Credit Guy
Gilbert, AZ US
Posted ago
My Credit Guy

My Credit Guy Credit Restoration helps clients rebuild their credit and qualify for major lifetime purchases, typically home purchases. Our Credit Coaches are the first line of communication with clients, so we need candidates who can effectively help clients accomplish their goals and get them back to the closing table as quickly as possible. The perfect candidate is an expert communicator and is great at conflict resolution. All team members communicate directly with clients, vendors, credit bureaus, and creditors. They will oversee a portfolio of assigned customers, develop new business from existing clients, and proactively coach them to achieve their credit goals.

Responsibilities

  • Develop and maintain relationships with clients and affiliates
  • Coach and inform clients by explaining procedures; answering questions; providing information specific to their account
  • Read and analyze credit reports
  • Maintain quality service by monitoring standards; advising supervisor of potential problems
  • Maintain customer confidence and protect My Credit Guy operations by keeping information confidential
  • Contribute to team environment by accomplishing related results as needed
  • De-escalate situations to the best of their ability

Qualifications

  • In-office attendance is a must, along with reliability
  • Advanced problem resolution skills
  • Expert communication abilities
  • Ability to stay positive and maintain professionalism in all situations
  • Ease of moving from one task to another quickly
  • Open to technological developments and updates
  • Confidence to speak to third parties in relation to clients in order to resolve issues
  • Must have experience & be comfortable working in a CRM
  • Excel working individually and as a team when needed
  • Customer Service experience is required
  • Credit knowledge is a plus
  • Spanish speaking ability is a plus

Compensation
$37,000+, depending on experience
About My Credit Guy

My Credit Guy is a full-service credit repair agency helping clients across the United States qualify for mortgage, auto, and other types of financing. We address every aspect of the credit report in an effort to help our clients qualify for the best loan programs and interest rates possible. With several years of experience within the credit repair industry, our entire business model is built for speed to yield the greatest results. Meet our team today and see how our credit repair agency can help you and your clients!

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.