Credit Coach
My Credit Guy
Gilbert, AZ US
Posted ago
My Credit Guy

My Credit Guy Credit Restoration helps clients rebuild their credit and qualify for major lifetime purchases, typically home purchases. We are looking for Credit Coaches who can effectively work in their teams and help our clients accomplish their goals. Our coaches work in teams of 4-5 people, with some doing backend work to keep files moving and the others are the front line of communication with our clients. All team members communicate directly with clients, vendors, credit bureaus, and creditors. They will oversee a portfolio of assigned customers, develop new business from existing clients, and proactively coach them to achieve their credit goals. My Credit Guy is a fast-growing company that maintains a family-like atmosphere among its team members. We are hard-working and focused on getting the job done, but we have like to have fun at the same time. We are all working towards the goal of helping our clients achieve their financial goals.

Responsibilities

  • Develop and maintain relationships with clients and affiliates
  • Coach and inform clients by explaining procedures; answering questions; providing information specific to their account
  • Read and analyze credit reports
  • Maintain quality service by monitoring standards; advising supervisor of potential problems
  • Maintain customer confidence and protect My Credit Guy operations by keeping information confidential
  • Contribute to team environment by accomplishing related results as needed
  • De-escalate situations to the best of their ability

Qualifications

  • In-office attendance is a must, along with reliability
  • Advanced problem resolution skills
  • Professional communication abilities
  • Ability to stay positive and maintain professionalism in all situations
  • Ability to think on your feet
  • Ease of moving from one task to another quickly
  • Open to technological developments and updates
  • Confidence to speak to third parties in relation to clients in order to resolve issues
  • Must be comfortable working in a CRM
  • Manage own workload
  • Customer Service experience is required
  • Credit knowledge is a plus
  • Spanish speaking ability is a plus

Compensation
$37,000 to $42,000, depending on experience
About My Credit Guy

My Credit Guy is a full-service credit repair agency helping clients across the United States qualify for mortgage, auto, and other types of financing. We address every aspect of the credit report in an effort to help our clients qualify for the best loan programs and interest rates possible. With several years of experience within the credit repair industry, our entire business model is built for speed to yield the greatest results. Meet our team today and see how our credit repair agency can help you and your clients!

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.